Partner Terms & Conditions
Transparent terms governing directory placement, profile promotion, rolling monthly subscriptions, and anytime cancellation for UK clinics and providers.
Agreement Terms & Provisions
The following clauses govern all partner subscription tiers and digital placement on neuroregistry.co.uk.
1Who We Are & The Partner Service
Clayton Digital Group (trading as "Neuro Registry") operates an independent UK directory and resource platform for neurodiversity clinics, healthcare practices, and workplace support providers. Depending on your selected partner tier (Starter Connect, Bronze, Silver, or Gold), Neuro Registry provides activated direct contact buttons (clickable practice website and direct telephone calling), enhanced directory search visibility, profile promotional tools, featured partner promotional badges, direct booking links, embeddable patient screening widgets, real-time assessment availability indicators, multi-disciplinary practitioner showcases, clinical triage dossiers, direct EHR/CRM webhook transmissions, and patient and client enquiry routing.
2Rolling Monthly Subscription & Payments
Partner plans operate on a flexible rolling monthly basis, billed in advance via automated payments managed securely through Stripe. By subscribing to a partner tier, you agree to recurring monthly subscription payments at the stated rate until you choose to cancel. Clayton Digital Group is not registered for UK VAT; all subscription receipts and invoices are issued with zero VAT charged (0% VAT, fully deductible as an allowable commercial business expense for your practice accounts).
3Cancel Anytime Without Charge
There is no minimum contract, lock-in period, or long-term commitment. You may cancel your partner subscription at any time directly through your clinic dashboard or by emailing [email protected]. There are no cancellation fees, penalty charges, or exit costs whatsoever. Upon cancellation, your partner listing benefits will remain active until the end of your current paid billing period, after which no further payments will be taken.
4Practice Responsibility & Platform Autonomy
You confirm that you represent the named clinic or organisation and that all details provided on your profile are accurate and maintained in good faith. Neuro Registry is an independent directory and information service and does not provide clinical advice or medical care; participating clinics and providers retain sole and absolute autonomy over their professional services, patient assessments, treatments, and client relationships.
5Embeddable Patient Screening Widgets & Practice Tools
Partners on qualifying tiers (Silver and Gold) are licensed to embed Neuro Registry patient screening and triage widgets on their practice websites. Embedded widgets may be configured with custom brand styling and (for Gold partners) white-label options. The subscribing clinic is responsible for ensuring that any diagnostic advice or follow-up communications provided to prospective patients who complete screening tools comply with UK clinical regulations and professional standards.
6Real-Time Assessment Availability & Wait-Time Indicators
Partners exhibiting assessment availability or wait-time badges (e.g., "Immediate Intake" or "Within 2 Weeks") undertake to keep these statuses up to date in their clinic dashboard. Providing misleading or intentionally inaccurate wait-time declarations that distort patient expectations may result in temporary suspension of the availability badge.
7Practitioner Credentials & Multi-Disciplinary Team Verification
Clinics showcasing individual clinicians and associate practitioners (GMC, HCPC, BACP, NMC) confirm that all listed clinicians possess valid, active registrations with their respective UK statutory or professional regulatory bodies and hold appropriate medical malpractice and professional indemnity insurance.
8Clinical Lead Dossiers & EHR Webhook Delivery
Patient enquiries and triage dossiers transmitted to partner clinics via email or automated EHR/CRM webhooks contain confidential patient-provided information. Participating clinics must handle, store, and process all patient data in strict accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Caldicott principles.
9Access to Work (AtW) Quotation & Evidence Tools
Digital quotation tools and justification packs provided for DWP Access to Work grant applications are intended to assist workplace support providers and practitioners in preparing standardised documentation. Subscribing providers remain solely responsible for the accuracy of their fee structures, justifications, and practitioner qualifications submitted to government agencies.
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